Our clients are very important to us and we strive to give them the best service possible. Along with weekly status reports, we are in constant contact with our clients and are available any time day or night. Below are client testimonials from some of our very satisfied clients.

Client Testimonials

"We had interviewed several agents and worked with a few prior to working with Markus and Heidi, but right from the beginning of our relationship with Markus and Heidi, it became crystal clear that they were committed to finding our family the right home. They listened to everything we had on our wish list, helped us hone in on what was truly important to us, and treated us like family (not just another client). They spent countless hours previewing homes and taking us to viewings. Through their knowledge of the industry and connections in the real estate community, we were able to purchase the perfect home for our family.  And their commitment to our family did not end once the purchase agreement was signed, no, down through the day we received our keys, Markus and Heidi were still working diligently to make sure our interests were protected. 

If we had to do this all over, we would definitely use them again…and if one day we decide sell our home, we will definitely be giving them a call."

Cesar and Helen Tovar, North Tustin  

"We would like to thank both of you for the truly excellent job you did in helping us sell our house on Miralago in North Tustin. Right from the beginning with the early discussions on marketing strategy, pricing, and timing of the various activities, you both did a great job moving the whole process along quickly and efficiently. You were both very professional in all of our dealings, plus we thought you were just plain good folks to work with.

You were very proactive in getting the house listed, previewed, and then shown at the two open houses. Since the house sold so quickly, we can only assume that the pricing we agreed upon was right in the ballpark.

Overall, the process went incredibly smoothly and we are very appreciative of the efforts you made to lead to a successful (and quick!) sale. In this market, it could have taken much longer, but everything went so well and so fast that we are still trying to catch our breath.

Thanks again for a great job. We would definitely recommend your services to any friends in the area looking to sell their homes."

Lynn and Susan Lasswell, North Tustin, CA

"Our move to Washington went well, however we are finding it difficult to match the quality of service you provided: the bar you set is hard to find! You guided us through the sale of our beloved home with a keen sense of intelligence and utmost professionalism, with a personable approach from beginning to end. We are happy we made the decision to hire you to be our advocate. We know your efforts will be recognized by all who are fortunate enough to work with you."

Gerald and Eva Grace, North Tustin, CA

"Thank you as well for finding us the right house and for all you did to make our home buying experience a good one.  We would be happy to recommend you to anyone who is looking to buy or sell a home."

Steve and Kim Schapiro, North Tustin, CA

"My wife and I researched and interviewed many agents before deciding on Markus and Heidi to represent us and we could not be more thrilled with our choice. Markus and Heidi earned our business through the depth of their market research, product knowledge, and the quality of their marketing materials, all of which they put to use in the sale of our home. Three days after listing our home with them we had over half a dozen full asking price offers from which to choose! Throughout the process of the sale, we came to really appreciate their team approach as we coordinated negotiations and strategy with Markus and logistics and marketing with Heidi. Both of them were generous with their time, clear in their explanations of the challenges and technical issues of our sale, terrifically detail oriented, and made the experience both profitable and fun.

Among the many reasons we had chosen Markus and Heidi at the start of our process was their intimate knowledge of the Old Town Tustin market. When our home purchase interests shifted to a property in Silverado Canyon, we were blown away with how quickly they researched the market, mastered the idiosyncrasies of canyon properties, and were able to guide us through the unique pitfalls and challenges of purchasing property outside of the suburban norm. Their help with financing logistics, negotiation, and identifying contractors has helped make our dreams come true. We feel tremendously blessed to have worked with Markus and Heidi!"

Grant and Keri Davis, Irvine (sale) and Silverado Canyon (purchase)

"Markus and Heidi guided us successfully through the fears and hazards of selling our house in these very difficult times. They were very professional, paying attention to our requests and giving us ample time to prepare the house before showing it. They were prompt in returning our calls, answered all of our questions and, when we needed to talk, were immediately available. We appreciated their knowledge of the field and their comfort at the times when we were disconsolate. Their professional advice and attention to our suggestions were very welcome, and their honesty with us and the buyers invaluable. We would have no reservation in recommending them."

James and Jacqueline Shelburne, Corona Del Mar, CA

"Heidi and Markus are extremely knowledgeable about both the Tustin area and the real estate market as a whole. We felt extremely comfortable using them as our realtors as we knew they always had our best interest in mind. They weren't pushy like other realtors, but provided us with all of the information we needed and answered the many questions we had which allowed us to make an informed decision. When it came to the escrow process, Markus and Heidi were with us each step of the way. They never hesitated to go above and beyond for us when we needed their assistance and did so in a personable and professional manner. They were always honest and pleasant and we truly enjoyed getting to know them during the home-buying process."
 
Jeremiah and Sharon Meadows, Old Town Tustin, CA
 
"I thoroughly enjoyed working with Markus and Heidi Brown and would recommend them to all my family and friends. Throughout the entire process they were so helpful, understanding, and professional. Markus tirelessly showed me a gazillion houses and gained a good sense of what I wanted and needed even when I was not exactly sure. He is very knowledgeable and has numerous contacts for the work that I need to do on the house, and I feel that I can trust what the contractors say because they were recommended by Markus and Heidi. They make a great team. Once I started the escrow process, Heidi made sure everything stayed on target. With so many pitfalls to the short sale process, I really do not think it would have gone through without Heidi advocating for me every step of the way. Thank you both so much!"
 
Chiyo Matsubayashi, Old Town Tustin, CA
 
"Markus and Heidi helped us find and purchase our house in May 2009. The house needed a little work, and Markus helped us determine if we would be able to handle the remodeling projects or if we were in over our heads. Markus has a very good knowledge of how houses are built and gave good references to inspectors and we determined that we would be able to manage the projects that came with the house. Heidi was very organized with the paperwork process and made sure that all the deadlines were met so the escrow closed smoothly and on time.

Markus and Heidi's professionalism and good sense of humor made the buying process as simple and fun as possible and we highly recommend them to anyone looking for a capable Realtor."

Jorg & Laura Hesser, Anaheim Hills, CA

"I enjoyed working with Markus in finding my house. He really listened to me when I told him what I was looking for in a house, and he showed me many homes that met my desires for a new home. He was always willing to show me anything I wanted to see even when he thought it was not what I was looking for. 
 
Markus has lots of networking connections in different neighborhoods and was able to know what was available in my price range. He stayed on top of the houses that came on the market each and every day. I often saw houses that had just come on the market that day or the night before. It is this kind of dedication and persistence that led Markus to find the perfect house for me before "my house" ever went on the market. 
 
Once my offer on the home of my dreams was accepted, Heidi, his wife, kept me apprised of all the paperwork and other details necessary from the day my offer was accepted until the close  of escrow.
 
Markus and Heidi are quite a husband and wife team. They will find your dream house.
 
I recommend them to anyone wishing to buy a house. In a tough housing market such as this, Markus and Heidi can really get the job done!"
 
Kathy Hettick, Happy Homeowner, Santa Ana, CA

"Markus and Heidi made it their goal to find us exactly what we wanted, even when we weren't exactly sure what we wanted. They asked us all the right questions and spent a lot of time looking for the best place that would make us happy. With non-stop viewings, they were right there to make sure we saw the house we were interested in right away!

They really know how the market works and have a few tricks up their sleeves to make sure you get what you want. The house we really wanted had multiple offers and Markus and Heidi knew exactly how to handle such a situation and the seller countered our offer the very next day. In the end, we were thrilled with how helpful and knowledgeable they were about the process and how to get it done. Even in escrow, they worked their magic and were able to get the sale price reduced. We would absolutely recommend Markus and Heidi and when it comes to selling they would be the only ones we would call.

Thanks you two - you were wonderful!"

Aly Cummings and Casey Rising, Tustin, CA

"Markus and Heidi made the purchase of our first home easy. After initially exploring the possiblity of purchasing a home on our own, we realized the intricate details involved in such a process and decided to ask Markus and Heidi for assistance. Through the multiple steps of seeing houses, evaluating necessary repairs and improvements, making offers, escrow and closing, Markus and Heidi removed stress from our home-buying experience. We very much look forward to involving them in the eventual sale of our current home and purchase of our next home. You cannot go wrong having Markus and Heidi on your team."

Brian Strem and Anna Galkin, Encinitas, CA

"As a first time buyer, I wasn't sure what to expect when it came to purchasing my first home. But I was pleasantly surprised when working with Markus and Heidi. They took the time to explain the home buying process to me which made my experience much more enjoyable. Their professionalism and loyalty to their clients is outstanding. I will gladly utilize their services when I decide to move up to a larger home."

Karen McGinnis, Aliso Viejo, CA

"We want to say how much we appreciate the splendid service that Markus and Heidi provided during the purchase of our home. The personal nature of their service, their knowledge of the local area and attention to detail made all the difference. Not only did we find a home, but we also made two friends. Thanks. We do definitely recommend you to others in need of purchasing or selling a home."

Eduardo Torres, Sandra Kageyama and Kids, North Tustin, CA

"Markus and Heidi make the best real estate team ever. Markus is so full of information when it comes to searching for a home. He know the signs of potential problems, how much renovations will cost, and is very knowledgeable on housing prices. Both Markus and Heidi are informed about what's going on in Tustin, which greatly helped us when choosing a house in Tustin. They led us to certain resources that assured us that where we bought was suited to us. Heidi was awesome when we went into escrow. She was on top of everything that we needed to do, which made our job very easy. She was actually better prepared than our escrow company. She is definitely someone you want on your side. Last but not least, the two of them are great when it comes to negotiating. They knew what it would take to get our house. Thank you so much. We couldn't have done this without your hard work and professionalism."

Brian and Kelsi Walker, Tustin, CA

"Markus and Heidi are a great team, and we had an exceptional experience with them in our search for a home. Markus is patient and genuine and has a unique talent for figuring out what a buyer is looking for in a property. Heidi is thorough, organized, and has tremendous attention to detail. They have a great knowledge and feel of the Orange County real estate market. Every step of the home search and buying process was handled with the utmost professionalism and integrity. No question was too small, and we always felt that our needs were put first. They have our highest recommendation."

Dr. Sudeep and Sara Taksali, North Tustin, CA

"We just wanted to let you know how happy we are in our new home. We appreciate the work Markus and Heidi did for us, especially walking us through every detail of the process. Their professionalism and enthusiasm was key in making our dream come true."

Carlos Gomez and Jamie Li, Los Angeles, CA

"Markus and Heidi did an outstanding job helping us buy our first home. They were very patient with all of our questions and always had informative and honest answers. They went above and beyond helping us make all the right decisions. We were very appreciative of all their efforts and could not have asked for a better experience. We readily recommend them to anyone in need of their services."

Chris and Kirsten McCraw, Ladera Ranch, CA

"Without any hesitation, the Browns made several drives back and forth to my investment property 75 miles out in the desert to show prospective buyers, a real convenience for me with a busy schedule. All offers and negotiations were presented and performed flawlessly. This was the most satisfying real estate experience I have ever had. I will definitely use their services for my next purchase or sale."

Hans Thurau, Newport Beach, CA

"Heidi and Markus got us a great price for our condo and an unbelievable price on our new house. Their carefully researched arguments really helped boost our sale price and reduce our purchase price. And the fact that they did things most other agents don't - pulling permits at the city, meeting contractors at ungodly hours - made all the difference in the world for two very busy parents. We couldn't be happier and will use them again for any purchase or sale in the future."

Kenneth & Fabiana Muench, Tustin, CA

"Heidi and Markus pointed out that because of the highly competitive Orange County housing market, our contingent offer would be a difficult sell. With this in mind, they recommended that they meet with the owners and their real estate agent to submit our offer in person. Fortunately for us, they knew what they were talking about! The sellers mulled over our offer for about twenty-four hours and then accepted. It's safe to assume that their presentation was effective...Overall, Heidi and Markus proved to be extremely professional, highly organized and their dedication to our needs was second to none. We can't tell you how impressed we are with them."

David & Elena Goodrich, Dove Canyon, CA

"As a first-time home buyer, I was more than satisfied with Markus & Heidi's services. I felt well informed every step of the way, and Markus and Heidi definitely stepped up to the plate and kept my interests first. I would recommend their services to anyone who is looking for realtors who go above and beyond to get you the best deal possible."

Sarah Kucklick, Costa Mesa, CA